Implementation & Support

A rollout that's de-risked by design

You don't have to bet the business to adopt InCore. We go live in stages on a shared foundation, prove each module on a real site, and only then build on top — with sign-off gates the whole way.

How we deliver

Five stages, each with a sign-off gate

Adopt module by module. Every stage ends with your confirmation before the next begins.

1
Discovery & foundation

We model your organization (Company → BU → Region → Site), cost codes, chart of accounts and shared masters, and set up identity with org/site-scoped roles. You end this stage with a working foundation and an agreed rollout plan.

Org tree & masters modelledRBAC roles and access definedRollout plan + success criteria signed off
2
Configure & migrate

We configure the first pillar to the way your team actually works and migrate the data that matters — open BOQs, contracts, vendors, employees — validated and reconciled with you before anyone relies on it.

First module configured to your workflowData migrated and reconciledUsers provisioned and trained
3
Pilot on a live site

Run the first module on one real site or package. Your team uses it for real work while we support daily, so any gaps surface early on a small footprint — never for the first time at full scale.

Field capture live on one siteDaily hands-on supportUAT sign-off before we go wider
4
Roll out module by module

With the foundation proven, we add pillars in the order that delivers the most value first — commercial, procurement, workforce, plant, QHSE, finance — each configured, migrated and signed off on its own.

Staged go-lives, value at each stepTraining tailored per moduleFormal change control on every change
5
Operate & optimize

Once you're live we tune dashboards, alerts and reports to your KPIs, review adoption with your team, and keep shipping improvements — with founding customers helping steer what comes next.

KPI dashboards & alerts tunedRegular adoption reviewsA direct say in the roadmap
Why it's low-risk

How we keep adoption safe

🎯
Value early, not big-bang

Each stage ships working software and delivers value before the next begins — no 18-month project with nothing to show.

Sign-off gates

UAT sign-off at every stage. You confirm a module works on your sites before we build on top of it.

🔄
Formal change control

Sprint demos and change control mean you always see what's shipping and why — no surprises.

📦
Your data stays yours

Migration is validated with you, and your records remain exportable and owned by you throughout.

Onboarding & support

We stay with you after go-live

Implementation isn't a hand-off. Onboarding, data migration and training come with every engagement, and founding customers get priority support with a direct line to the people who build InCore. We agree the response and uptime targets that fit your operation and write them into your plan.

  • Onboarding, configuration and training included in every engagement
  • Data migration handled together — validated and reconciled before go-live
  • Priority support and a direct line to the engineering team for founding customers
  • Response and uptime targets agreed to fit your operation, written into your plan
  • Separate Development, QA, UAT and Production environments with controlled, reversible releases